Griffin Funding Reviews: What Our Customers Have to Say

Don’t take our word for it — explore Griffin Funding reviews and testimonials from real customers. Read what past borrowers have to say about their experiences and see why Griffin Funding is a leading direct-to-consumer mortgage lender.

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What We Do Well According to Customers:

  • Outstanding customer service and professionalism 
  • Easy and stress-free experience 
  • Seamless application and approval process 
  • Clear communication from start to finish 
  • Flexible, personalized approach 
  • Knowledgeable loan officers 
  • Fast closing times 
  • Investor-friendly 

Griffin Funding Review Highlights

Griffin Funding, Inc. place picture
4.7
Based on 838 reviews
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Lucas Ma profile picture
Lucas Ma
1 day ago
Got a stated income loan and that was never easy to start off with. The whole process was much smoother than I had expected. Constant communication and updates . Responsive and getting problems resolved in a timely manner. There were glitches along the way but Denise was always available and take charge of issues and very transparent of the whole process.
Rashad Evans profile picture
Rashad Evans
2 days ago
I had a great experience with Marina and Shahla! I’m looking forward to doing business with them in the future.
Skip Lane profile picture
Skip Lane
2 days ago
Great rep who understood my exact requirements and put together a product that met my needs. Her follow up was great too.
Tucker Billimek profile picture
Tucker Billimek
3 days ago
For a refinance I worked with Nina F and Andres S . The process was quick and straightforward, Everything was smooth. No unexpected fees or surprises. Professional, kind, and expediate.
Vlad Bistriceanu profile picture
Vlad Bistriceanu
3 days ago
Would leave fewer than 0 starts if possible.
Meredith Cochran profile picture
Meredith Cochran
2 weeks ago
I had the best experience with Bill, Taylor, Trey, Ashley, and Nina at Griffin! They were incredibly thoughtful with the entire process, leaving no stone unturned as I went through my first home purchase. It's such a big purchase that you want a great team behind you and every single person treated me as though I was their most important client. I couldn't be happier with the competitive loan they offered and how seamless the process was. Especially on a tight turnaround! Great job, team! I'll definitely send others your way!
Logan Saetre profile picture
Logan Saetre
3 months ago
I was looking for a non-traditional asset based loan and Griffin Funding delivered. The initial pitch was that they may not provide the absolute best interest rate but they can provide a professional service that is promised to deliver on time for closing. In fact, I was given a much better interest rate than any other local companies and they did in fact deliver on getting everything together in time of a 30 day closing period.

I worked with Marina Oliver and she was a pleasure to work with. This was my first time applying for a mortgage, and she helped walk me through step-by-step every part of the process. Marina has a perfect balance of professionalism and positivity that went a long way to make this a pain free and a fulfilling experience.

Shell Contizano was the partner and intermediary to Sr. Processor Nick. There were a few bumps going through verification of an account, but regardless Shell went above and beyond to make sure that everything was in place before handing things off to the underwriting team.

All in all this process was complicated, but went much more smoothly than was anticipated. Mahalo for making a dream come true. 🤙
Matt Weber profile picture
Matt Weber
3 months ago
Normally I'm not a review poster but Kristi, Jennifer, and Liz earned it. The process of a non-traditional loan can pose some non-traditional hurdles. The team @ Griffin were absolute rock stars from start to finish. In this day and age personalized service complimented w/ efficient user friendly tech is hard to come by. Much appreciation for their hard work. No doubt I will be reaching out for assistance on future projects- 5 Stars!!
JeanPaul Velasquez profile picture
JeanPaul Velasquez
4 months ago
I had an outstanding experience working with Marina, Shell, and Nick on my non-qualifying mortgage. From the very beginning, they were responsive, transparent, and incredibly knowledgeable. Non-QM loans can feel complicated, but they made the entire process straightforward and stress-free.
What really stood out was their communication. Every question I had was answered quickly and clearly, and I always felt like I knew exactly where things stood. They were proactive, organized, and genuinely invested in getting the deal done smoothly.
Beyond their professionalism, they were simply a pleasure to work with — friendly, patient, and solution-oriented. It’s rare to find a team that combines expertise with that level of service and attention to detail.
I would absolutely work with them again and highly recommend them to anyone looking for a mortgage team that truly delivers.
Brenda Mai profile picture
Brenda Mai
4 months ago
I had an outstanding experience working with this lending company especially KC and Shell. The team was knowledgeable, responsive, and genuinely cared about helping me find the best financing solution for my goals. Communication was clear throughout the entire process, and they made what can often feel overwhelming simple and stress-free.

They were transparent about rates, timelines, and expectations, and always took the time to answer questions thoroughly. The process moved efficiently, and I felt supported every step of the way. Their professionalism, attention to detail, and customer service truly set them apart.

I highly recommend this company to anyone looking for a lender who is trustworthy, organized, and committed to helping clients succeed. I’ll definitely be working with them again in the future!
Amy Dutton profile picture
Amy Dutton
3 years ago
We needed to refi a rental but I could not find a decent mortgage anywhere - I'd been looking for at least 10 months, talked to dozens of lenders. Everything had early payoff penalties or some other gimmick, or there was something about the property that a lender didn't like. I was running out of hope. But Marina and her team went to bat for me! They got a good appraisal and found a loan that worked for us! Even got a decent rate in this insane economy! I highly recommend her, and I'll very likely be calling her again!
dh profile picture
dh
4 years ago
I had a wonderful experience with Griffin Funding. As I was attempting to relocate to another state for work, I actually talked with another lender in the early stages, which was a helpful comparison. It was like night and day. Kelli and Kristi at Griffin were amazing. From the very beginning, they were willing to bend over backwards to support me through the process – willing to answer all my questions and give me their time – which is a big need for a first time home buyer. Throughout the entire process, they were incredibly friendly, responsive and supportive. I highly recommend this team. Thank you for a great experience!
Nicola Crook profile picture
Nicola Crook
4 years ago
Just wow! When we were let down by our original lender I spoke to Ben at Griffin Funding, I did not think at the time he would be able to get the deal done. I threw a million questions at him and he answered them all! He told me it was possible to get the deal done, and I was skeptical due to my past experience with another lender. We then got introduced to Terra she was our processor and she was absolutely amazing, she has such a positive attitude and great energy she was always at the other end of the phone. I would call her multiple times a day with questions and she made me feel like she was only working on my case (which I know was not the case)and always took the time to answer me. We closed on our dream home because of Ben and Terra and I owe them a massive thank you. I cannot wait to work with them in the future and I will be recommending them to anybody looking for a lender that can actually deliver on their promise.
Christy Baxter profile picture
Christy Baxter
4 years ago
I have had a wonderful experience with Griffin Funding. I had many offers from different companies, but after speaking with Colby I was confident that she was the right person to handle our VA refinance. Her production assistant Shayda was also great. She was very responsive and pleasant. Together they make an amazing team.
Forrest Bustamante profile picture
Forrest Bustamante
4 years ago
Having been previously denied a refinance loan application by a nationally known mortgage company, I was so glad that I did not give up and found Griffin Funding to be very solicitous and understanding of what I wanted to achieve. Ryan Taylor patiently reviewed my file, and he came up with a refinance package that was appropriate and had a better chance of getting approved. Christine Williams then took over to shepherd the loan application to an approval, closing and funding. I am very grateful for the tremendous assistance they provided. It was a gratifying experience to have a loan application disapproved in November 2021 and then get funding in January 2022. Griffin Funding made this quick turnaround happen. Thank you so much Ryan and Christine. For all you folks out there, give Griffin Funding a try. You won't be disappointed.
Stephanie Reza profile picture
Stephanie Reza
4 years ago
Matt and Venues are great! They made the whole buying process smooth and as easy as can be! Venues made sure all of our conditions were met before the loan was submitted so there were no surprises as we got close to closing. I would use them again!
Fred Alonso profile picture
Fred Alonso
5 years ago
To Whom it May Concern:

I, as do many homeowners, receive many funding requests from different loan companies, so when I received an email stating that Griffin Funding could provide me with a VA loan with an excellent rate, and, fast processing, I thought, "Why not see what they can do".

I'm glad I tried!

At the time, I had my current home in escrow and was going to use the sale proceeds to finance a new home purchase.

I explained my situation to the loan officer/s, (names below), and was assured that my new home purchase could be handled with relative ease.

And indeed, it was, so smoothly that although I started the loan process with "Griffin" weeks after my home sale buyers funding was started, my new loan package was sitting and waiting for my home buyers funding to be completed.

I'm recommending "Griffin Funding" and especially their two loan officers to my son as he is in the process of not only looking for funding but in need of loan officers skilled in how to handle employee stock options with regard to assessing personal valuation in loan applications.

Excellent Loan Officers:

Marina Oliver *****
Lexie Estrada *****

Fred A.
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Frequently Asked Questions

Griffin Funding is a direct lender, meaning we work directly with borrowers and homeowners rather than using a broker or middleman. We underwrite conventional, FHA loans, VA loans and non-QM loans in-house and operate a platform of institutional non-QM buyers. This allows us to offer competitive pricing, flexible loan terms, and a level of personalized service that other lenders can’t match. 

On top of our competitive pricing and excellent customer service, we offer a streamlined mortgage process that makes the whole experience as smooth and stress-free as possible. Our non-QM AI-driven underwriting platform — which was recently featured in HousingWire and landed us a spot on the Inc.’s 2025 Best in Business List — helps speed up the loan qualification process and improve the borrowing experience.

Most Griffin Funding reviews highlight the outstanding customer service, clear communication, stress-free mortgage process, and flexibility when it comes to lending solutions. Borrowers consistently report positive experiences working with our loan officers, who work closely with them to facilitate a seamless process from start to finish.

Yes, when you apply for a mortgage with Griffin Funding, you will work with a dedicated loan officer throughout the process. Our knowledgeable loan officers provide excellent customer service and personalized support during the mortgage process. They can answer your questions and ensure the experience goes as smoothly as possible.

Yes, Griffin Funding has a lot of experience working with veterans to secure VA loans and other types of financing. We offer VA purchase loans, VA streamline refinance loans (IRRRL), and VA cash-out refinance loans. We’re happy to provide any guidance you may need throughout the VA loan process.

At Griffin Funding, we love working with veterans and service members to help make their homeownership dreams come true. We’re also passionate about giving back to the military community, which is why we’ve been a partner with Shelter to Soldier since 2014. For every loan that we close, we donate $100 to Shelter to Soldier in the name of the borrower. 

We also offer free VA loan tools you can use when researching this type of financing: 

In addition to the Griffin Funding reviews listed on this page, you can find customer feedback on Yelp, the Better Business Bureau (BBB) website, Zillow, Google, WalletHub, and social media platforms like Facebook.

At Griffin Funding, we aim to close every loan within 30 days or less. In some cases — like with hard money loans — we can provide expedited financing in a matter of days. In general, how long it takes to close a particular loan depends on factors like the loan type, the complexity of the mortgage and the borrower’s finances, borrower response times, and appraisal scheduling timelines.

At Griffin Funding, we make the mortgage application process as easy as possible. Many of our customer reviews praise the clear, simple, and streamlined nature of our mortgage application process. Our loan officers will walk you through every step while leveraging technology like our online application and AI-driven underwriting system to make the application process feel effortless.

Griffin Funding was founded in 2013. We have been in business for over a decade, working with all kinds of borrowers, including veterans, investors, self-employed borrowers, and first-time buyers. We specialize in alternative lending solutions like DSCR loans and bank statement loans, which provide borrowers with the flexibility they need to qualify for a mortgage and meet their financial goals. 

Whether you’re looking to buy or refinance your loan, contact Griffin Funding today to learn more about our mortgage products and identify your unique path to homeownership.