Finding the right lender and loan program can be a daunting experience for home buyers. A mortgage broker who acts as an intermediary between lenders and buyers can help guide you through the mortgage process and secure the most favorable loan terms.

    A mortgage broker’s role goes beyond facilitating the mortgage transaction. They understand a borrower’s financial standing and preferences to ensure they’re matched with mortgages that align with their long-term goals and capabilities.

    Knowledge of the lending market and established relationships can result in better, more suitable mortgage deals for borrowers. However, not every prospective home buyer needs a mortgage broker.

    So, what does a mortgage broker do? If you’re considering investing in real estate or buying a home, keep reading to learn what the definition of a mortgage broker is and what they do to determine whether you need one.


    • A mortgage broker is a mediator between borrowers and lenders, using their expertise to find the best loan terms based on an individual’s financial situation.
    • Unlike loan officers tied to a specific financial institution, mortgage brokers have access to a broad spectrum of lenders and mortgage loans, offering more choice and flexibility to borrowers.
    • It’s essential to choose a reputable and experienced broker, ensuring transparency, a range of offerings, and a good personality fit to ensure a smooth mortgage process.

    What Is a Mortgage Broker?

    A mortgage broker researches and learns about the various mortgage offerings available. They act as an intermediary between borrowers looking to buy or refinance a property and the lenders that offer mortgages.

    Unlike loan officers who work for specific financial institutions and promote those institution’s products, brokers have access to a wide variety of loan types, from traditional mortgages to government-backed loans.

    The primary purpose of working with a mortgage broker is that they work on your behalf to find the best mortgage terms from various lenders based on your unique financial situation and needs. This option can provide you with a wider range of choices while saving time and effort by providing tailored recommendations.

    What Do Mortgage Brokers Do?

    Mortgage brokers evaluate a borrower’s credit history and income to determine the best mortgage based on the individual’s unique financial situation and home-buying goals. They gather all the essential documentation, such as income statements, credit reports, and employment verifications, to research and pinpoint potential lending institutions and loan products that align with the borrower’s needs.

    Once they’ve identified the right mortgage program, brokers guide clients through the mortgage pre-approval and application processes, helping them fill out paperwork and ensuring accuracy. Mortgage brokers also negotiate with lenders on the borrower’s behalf to secure the best mortgage rates and terms for their clients.

    Acting as the central point of contact, mortgage brokers ensure smooth communication between borrowers and lenders throughout the mortgage process, coordinating things like appraisals and inspections while addressing complications.

    Besides helping you get approved for a loan, some brokers even extend their support post-close, helping clients with queries or issues that arise concerning their mortgages. These individuals simplify the home loan process, making it easier and more efficient for buyers to secure advantageous mortgage terms.

    Download the Griffin Gold app today!

    Take charge of your financial wellness and achieve your homeownership goals

    Use invitation code: GRIFGOLD to register.

    Mortgage Brokers vs. Lenders vs. Loan Officers

    Mortgage brokers, lenders, and loan officers offer a distinct set of services and benefits. Brokers offer negotiation power and choice, lenders fund the loans, and loan officers guide and facilitate the application and approval process. Let’s take a closer look at each of these roles to better understand their functions in the mortgage process.

    Mortgage brokers

    The main role of a mortgage broker is to provide the borrower with support to help them find the best mortgage program and terms. Their responsibilities include:

    • Evaluating the borrower’s financial situation
    • Recommending mortgage programs
    • Collecting documentation
    • Negotiating with lenders
    • Guiding clients through the application process

    Mortgage brokers provide borrowers with improved access to a range of mortgage products from various lenders while offering the potential for better rates thanks to comparison shopping.

    Mortgage lenders

    Comparing mortgage lenders vs. brokers can help you understand their distinct roles. Mortgage lenders are the financial institutions or individuals that fund the mortgage loan. They can be banks, credit unions, or private financial institutions like non-bank lenders and mortgage banks. The responsibilities of the lender include:

    • Assessing the borrower’s creditworthiness
    • Approving or denying the loan based on factors like credit score, income, and property value
    • Setting the terms and conditions of the mortgage

    Having direct contact with the lender is crucial throughout the application process because your application will go through the underwriting process to determine whether you qualify for the loan and determine the loan amount.

    Loan officers

    Loan officers could work for a mortgage lender or a mortgage broker. They communicate directly with borrowers to process mortgage applications. Their responsibilities include:

    • Meeting with potential borrowers to understand their needs
    • Gathering the necessary documents and information
    • Providing assistance with filling out the loan application
    • Guiding the loan application through the lender’s approval process

    Loan officers provide personalized assistance through the loan application process, acting as your point of contact for questions or concerns related to the loan.

    Why Use a Mortgage Broker?

    A mortgage broker connects potential borrowers with suitable lenders to simplify and optimize the mortgage process. Instead of a borrower individually approaching multiple banks or lending institutions, the broker does the legwork.

    A young man in a button up shirt sits across a desk from a smiling couple and gestures at a laptop that he’s turning their way.

    One of the main reasons someone might consider working with a mortgage broker is the convenience and potential for a better fit. Brokers can help buyers navigate the complexities of mortgages to understand each offering and identify which options align best with their unique financial situation and needs.

    Mortgage brokers can be especially useful for individuals with unique circumstances, such as non-traditional sources of income or those with less-than-ideal credit history. In these instances, brokers have knowledge of specialized lenders and loan products that are more accommodating to certain situations. For instance, a mortgage broker might provide guidance to help self-employed borrowers choose between conventional loans and Non-QM loans.

    Pros and Cons of Using a Mortgage Broker

    A mortgage broker can offer numerous advantages in terms of choice, expertise, and potential savings. However, it’s essential for borrowers to be aware of the potential drawbacks and ensure they’re partnering with a reputable professional with a good track record. Here are the benefits and drawbacks of using a mortgage broker:


    • More choices: Mortgage brokers have access to a wide range of loan offerings, allowing borrowers to explore multiple options and find the one that’s best for them without approaching banks and lenders on their own.
    • Expertise: Brokers understand the mortgage industry and provide insights to help guide borrowers through their options.
    • Time-saving: Since mortgage brokers handle much of the research and application process, they can save borrowers significant time and effort.
    • Negotiation power: Brokers have established relationships with lenders, which can sometimes lead to better rates or terms for the borrower.
    • Support for unique situations: Mortgage brokers can help borrowers with non-traditional financial backgrounds and credit histories find specialized mortgages more accommodating to their unique needs


    • Fees: Brokers can save borrowers money and time by negotiating better loan terms, but they also need to be compensated. Some brokers charge fees directly to the borrower, although many earn commissions from the lender.
    • Limited options: Not all lenders work with brokers. Therefore, while these professionals can provide access to a wide range of options, borrowers can still miss out on better opportunities.
    • Potential conflicts of interest: Borrowers may worry that brokers prioritize mortgage offerings that earn them higher commissions from the lender rather than what’s best for the borrower. There are regulations to mitigate this risk, but it may still be a potential concern.
    • Control: Brokers are not in control of the entire loan process including underwriting and funding, which can lead to delays.

    How to Pick the Right Mortgage Broker

    Selecting the right mortgage broker involves a combination of research, asking the right questions, and trusting your instincts. Your mortgage broker can have a significant impact on your borrowing experience, so here are some key considerations when making this crucial choice:

    • Experience: Look into how long the broker has been in the industry. An experienced broker may have a deeper understanding of the mortgage industry and a wider network of contacts.
    • Reputation: Research online reviews and testimonials to learn about the experiences of past clients.
    • Range of offerings: Some brokers might have access to a wider variety of lenders and mortgage options than others.
    • Transparency: A good mortgage broker should be transparent about their fees, commissions, and potential conflicts of interest.
    • Personality fit: Feeling comfortable with your broker is crucial since the mortgage process can be stressful. Having a broker you trust can make the experience smoother.
    • Specializations: If you have a unique circumstance, such as being retired or self-employed, you should choose a broker with experience or specialization in handling cases like yours.

    Reach Out to Find the Right Type of Financing for Your Needs

    Understanding the complexities of the mortgage process can be challenging, especially for first-time home buyers. A mortgage broker can help you understand the nuances of various loan offerings to ensure you get the best rates and choose wisely.

    However, you don’t need to work with a mortgage broker for that level of personalization or expertise. By choosing Griffin Funding as your lender, you get everything you need, all in one place. In addition to being a direct-to-consumer lender, we also have the flexibility and optionality to broker loans that we don’t offer in-house, so you get the best of both worlds. We provide our clients with a personalized mortgage process to help them find the best mortgage option, lock in their interest rate, and apply seamlessly online. Contact us today to discuss your unique financial circumstances and find the best mortgage program for you.

    Interested in learning more?

    Get Started
    Bill Lyons

    Bill Lyons is the Founder, CEO & President of Griffin Funding. Founded in 2013, Griffin Funding is a national boutique mortgage lender focusing on delivering 5-star service to its clients. Mr. Lyons has 22 years of experience in the mortgage business. Lyons is seen as an industry leader and expert in real estate finance. Lyons has been featured in Forbes, Inc., Wall Street Journal, HousingWire, and more. As a member of the Mortgage Bankers Association, Lyons is able to keep up with important changes in the industry to deliver the most value to Griffin's clients. Under Lyons' leadership, Griffin Funding has made the Inc. 5000 fastest-growing companies list five times in its 10 years in business.