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Inside Sales Associate
LSGriffin Funding
Portrait of Luke Shaia

Luke Shaia

NMLS ID 2844652
Helps clients understand mortgage next steps by translating a broad retail-banking background into clear, relationship-first conversations.
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Call Luke Griffin Funding main line (602) 610-1926
Scottsdale, AZ
Griffin Funding team
Experience7 years in retail banking

Roles included teller, new accounts, operations trainer, and branch manager.

Mortgage readinessPassed the NMLS exam

Adds mortgage-specific knowledge to a broad financial-services foundation.

Client rangeNew buyers to investors

Helps different clients understand what information matters and what comes next.

ApproachRelationship first

Keeps each client’s goals at the center of the conversation.

Professional biography

Luke Shaia, Inside Sales Associate

Helps clients understand mortgage next steps by translating a broad retail-banking background into clear, relationship-first conversations.

Luke Shaia is an Inside Sales Associate at Griffin Funding with seven years of retail banking experience and a career built around helping people navigate important financial decisions. His background in customer service, banking operations, training, and branch leadership gives him a strong foundation for helping clients understand the next steps in the mortgage process and connect with the right resources.

Retail Banking Experience

Before joining Griffin Funding, Luke held roles as a Teller and New Accounts Representative, Operations Trainer, and Retail Branch Manager. Those positions gave him experience with financial products, day-to-day banking operations, team leadership, client service, and understanding the different needs people bring to financial conversations. Luke has also passed the NMLS exam, adding mortgage-specific knowledge as he continues developing his career in the industry.

A Client-Centered Approach

Luke brings a relationship-first approach to every conversation. Whether he is speaking with a first-time homebuyer, an experienced homeowner, or a real estate investor, his goal is to understand what the client is trying to accomplish, communicate clearly, and make the financing process feel more manageable. His banking background helps him translate financial concepts into straightforward information while keeping the client's goals at the center of the discussion. Luke is especially interested in helping people who may be new to mortgage financing understand what information matters, what comes next, and how to prepare for the mortgage application process.

Life Outside of Work

Outside of work, Luke enjoys staying active and spending time on his interests, including working on cars, playing golf, and baseball. He brings the same curiosity and hands-on mindset to learning the mortgage business and building long-term relationships with clients.

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Griffin Funding, Inc. NMLS Unique Identifier: 1120111
VA Approved Lender ID: 9088650000
FHA Non-Supervised Lender No.: 01472-0000-3

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Purchase
A purchase loan can be used to buy a home.
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A 'rate and term' refinance allows you to improve the terms of your existing mortgage by lowering the monthly payment. A 'cashout refinance' allows you to convert equity into cash.
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A home equity loan or line of credit is a 2nd mortgage that allows you to convert equity to cash without having to touch your existing 1st mortgage.
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