Griffin Funding Reviews: What Our Customers Have to Say

Don’t take our word for it — explore Griffin Funding reviews and testimonials from real customers. Read what past borrowers have to say about their experiences and see why Griffin Funding is a leading direct-to-consumer mortgage lender.

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What We Do Well According to Customers:

  • Outstanding customer service and professionalism 
  • Easy and stress-free experience 
  • Seamless application and approval process 
  • Clear communication from start to finish 
  • Flexible, personalized approach 
  • Knowledgeable loan officers 
  • Fast closing times 
  • Investor-friendly 

Griffin Funding Review Highlights

Never have I had an easier, more seamless mortgage experience—and I’ve had quite a few. Griffin was by far the easiest, fastest, and most transparent. Jack Iwamoto and Adriana Perez were fantastic—instant replies, clear communication, and genuine professionalism that made me comfortable throughout the process. It was actually a complicated situation, yet they made it feel effortless. The attitude clearly comes from the top—CEO Bill Lyons runs a 100% customer-centric company with top-tier people. One pleasant surprise: the final fees were less than originally projected—a perfect finishing touch to an already stellar experience. I only write reviews when service is truly exceptional, and this one was.
Gregory A.
I recently closed a loan with Griffin Funding, and I couldn’t be happier with the experience. Adriana and Jack made the entire process smooth, professional, and stress-free from start to finish. What really impressed me was their clear communication — every question I had was answered quickly, and they made sure I always understood the next step. I was especially relieved that my creditors were paid directly through closing, which gave me peace of mind that everything was handled correctly. The notary came right to my home, and the whole process was convenient and seamless. Griffin Funding truly delivered on customer service, and I felt supported the whole way through. I highly recommend Griffin Funding to anyone looking for financing — they go above and beyond to make sure their clients are taken care of.
Mark R.
I had a great experience working with this team from start to finish. They were professional, responsive, and made the entire process smooth and stress-free. I always felt informed and supported, and they really took the time to make sure everything was handled properly. I’m grateful for their help and highly recommend them to anyone looking for a team they can trust. Thanks again for everything!
Joshua C.


Frequently Asked Questions

Griffin Funding is a direct lender, meaning we work directly with borrowers and homeowners rather than using a broker or middleman. We underwrite conventional, FHA loans, VA loans and non-QM loans in-house and operate a platform of institutional non-QM buyers. This allows us to offer competitive pricing, flexible loan terms, and a level of personalized service that other lenders can’t match. 

On top of our competitive pricing and excellent customer service, we offer a streamlined mortgage process that makes the whole experience as smooth and stress-free as possible. Our non-QM AI-driven underwriting platform — which was recently featured in HousingWire and landed us a spot on the Inc.’s 2025 Best in Business List — helps speed up the loan qualification process and improve the borrowing experience.

Most Griffin Funding reviews highlight the outstanding customer service, clear communication, stress-free mortgage process, and flexibility when it comes to lending solutions. Borrowers consistently report positive experiences working with our loan officers, who work closely with them to facilitate a seamless process from start to finish.

Yes, when you apply for a mortgage with Griffin Funding, you will work with a dedicated loan officer throughout the process. Our knowledgeable loan officers provide excellent customer service and personalized support during the mortgage process. They can answer your questions and ensure the experience goes as smoothly as possible.

Yes, Griffin Funding has a lot of experience working with veterans to secure VA loans and other types of financing. We offer VA purchase loans, VA streamline refinance loans (IRRRL), and VA cash-out refinance loans. We’re happy to provide any guidance you may need throughout the VA loan process.

At Griffin Funding, we love working with veterans and service members to help make their homeownership dreams come true. We’re also passionate about giving back to the military community, which is why we’ve been a partner with Shelter to Soldier since 2014. For every loan that we close, we donate $100 to Shelter to Soldier in the name of the borrower. 

We also offer free VA loan tools you can use when researching this type of financing: 

In addition to the Griffin Funding reviews listed on this page, you can find customer feedback on Yelp, the Better Business Bureau (BBB) website, Zillow, Google, WalletHub, and social media platforms like Facebook.

At Griffin Funding, we aim to close every loan within 30 days or less. In some cases — like with hard money loans — we can provide expedited financing in a matter of days. In general, how long it takes to close a particular loan depends on factors like the loan type, the complexity of the mortgage and the borrower’s finances, borrower response times, and appraisal scheduling timelines.

At Griffin Funding, we make the mortgage application process as easy as possible. Many of our customer reviews praise the clear, simple, and streamlined nature of our mortgage application process. Our loan officers will walk you through every step while leveraging technology like our online application and AI-driven underwriting system to make the application process feel effortless.

Griffin Funding was founded in 2013. We have been in business for over a decade, working with all kinds of borrowers, including veterans, investors, self-employed borrowers, and first-time buyers. We specialize in alternative lending solutions like DSCR loans and bank statement loans, which provide borrowers with the flexibility they need to qualify for a mortgage and meet their financial goals. 

Whether you’re looking to buy or refinance your loan, contact Griffin Funding today to learn more about our mortgage products and identify your unique path to homeownership.